Brook Cottages is a beautifully handcrafted miniature scene that captures the gentle charm of countryside life shared side by side.
Two cosy cottages sit peacefully opposite one another, connected by a softly flowing brook that winds its way through the heart of the scene. Surrounded by carefully placed stones, moss, and greenery, the water feature adds a calming, natural feel as though the cottages have stood here quietly for years.
Each home is full of rustic character, with textured thatched roofs, charming windows, and delicate finishing touches. Slate paths lead to each doorway, inviting you into this tranquil little world.
Lovingly handmade on a natural wood base, every detail has been thoughtfully crafted, making each piece truly unique, perfect as a meaningful gift or a special keepsake.
Brook Cottages
Lisa Marie's Cottages & Creations — Returns & Refunds Policy
We hope you’ll be delighted with your purchase from Lisa Marie's Cottages & Creations. Every product is created with care to bring a little extra magic to special occasions, but we understand that sometimes things don’t quite go as planned.
Changed your mind?
If you’d like to return your order, please contact us within 14 days of receiving your parcel at lisa@lisamariescottagesandcreations.co.uk. Please include your name, order number, and address in this email. Items must be returned unused, in their original condition and packaging, within 14 days of letting us know you wish to return them.
Unless your item arrives faulty or damaged, the return postage cost is your responsibility. We recommend using a tracked delivery service so that your parcel reaches us safely.
Once we receive your returned item, we’ll process your refund within 14 days using your original payment method. You’ll receive an email confirmation once your refund has been issued.
Faulty or damaged items
In the unlikely event that something arrives damaged or faulty, please contact us as soon as possible at lisa@lisamariescottagesandcreations.co.uk with your order number and a brief description (and photos if possible). We’ll resolve the issue quickly — either with a replacement or a full refund, including your return postage cost if applicable.
Returns address
We will provide you with an address to return your parcel to in our response email to you.
Our promise
We want every customer to be happy with their product from Lisa Marie's Cottages & Creations. If you’re ever unsure or need help with a return, just drop us an email and we’ll always do our best to make things right.
Lisa Marie's Cottage & Creations: Shipping Policy
We know how exciting it is waiting for your order to arrive, so we do our very best to get your parcel on its way as quickly as possible.
Dispatch & Delivery
All orders are shipped within 3–5 business days from the date of purchase.
Once dispatched, parcels are sent via Royal Mail, ensuring reliable and secure delivery straight to your door.
You’ll receive a confirmation email once your order has been posted, so you’ll know it’s officially on its way!
Delivery Times
Royal Mail usually delivers within 2–4 working days after dispatch, though times may vary slightly during busy seasonal periods (like Christmas).
If your order hasn’t arrived after 10 working days, please reach out to us at lisa@lisamariescottagesandcreations.co.uk and we’ll happily look into it for you.
Shipping Costs
Your shipping cost will be clearly displayed at checkout before payment is made.
We currently ship within the United Kingdom only. (International shipping is something we hope to offer in the future!)
Address Accuracy
Please double-check that your shipping details are entered correctly when placing your order. We want to make sure your parcel finds its way to you quickly and safely.
Our Promise
Each parcel is packed with care to bring joy when it arrives.
If your order reaches you damaged or incomplete, please get in touch straight away at lisa@lisamariescottagesandcreations.co.uk and we’ll resolve it as quickly as possible.