Your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

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1. Information We Collect

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We collect information that helps us process your order and improve your experience, including:

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1. Your name, address, and contact details

2. Payment information (processed securely via our payment provider)

3. Email correspondence and order history

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2. How We Use Your Information

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We use your information to:

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1. Process and deliver your orders

2. Communicate with you about your purchase

3. Send occasional updates or offers (if you’ve chosen to receive them)

4. Improve our products and customer service

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3. How We Store and Protect Data

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Your data is stored securely and only accessible to authorised team members. We do not store full payment card details, and we use SSL encryption to protect all transactions.

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4. Sharing Your Information

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We do not sell or trade your personal information.
We only share information with trusted third parties that help us fulfil your order — such as payment processors and delivery providers.

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5. Cookies

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Our website uses cookies to enhance your browsing experience and analyse website traffic. You can adjust your cookie preferences in your browser settings at any time.

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6. Your Rights

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You have the right to request access to, correction of, or deletion of your personal data. To make such a request, please email us at lisa@lisamariescottagesandcreations.co.uk

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7. Updates to This Policy

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We may occasionally update this Privacy Policy. Any changes will be posted on this page with a new “last updated” date.